支持政策
Remotion 团队不提供任何支持保证，你不应抱有获得任何帮助的期望。
🌐 The Remotion team provides no guarantee for support, and you should not hold the expectation to receive any help.
然而，我们欢迎你提出问题，并投入大量时间去回答它们。
如果你有想得到解答的问题，请按照以下步骤进行。
🌐 However, we welcome you to ask questions and invest a lot of time into answering them.
Follow the steps below if have a question that you would like to get answered.
如何寻求帮助
🌐 How to ask for help
在这里查看 可了解可以请求帮助的渠道以及提问的最佳实践。
优先支持
🌐 Prioritized support
公司许可客户可以为他们订阅的每个开发者座位在 Discord 上获得一个 
公司许可 徽章。徽章可以在 remotion.pro 激活。
如果发布在公共通道，Remotion 团队会尝试优先处理你的问题，但不保证提供支持。
🌐 If posted in a public channel, the Remotion team will try to prioritize your question, albeit no guarantee of support is given.
我们仍然希望公司许可订阅者遵循上述提出问题的最佳实践。
🌐 We still expect company license subscribers to follow the best practices for asking questions outlined above.
付费咨询
🌐 Paid consulting
我们的Remotion 专家可以提供技术建议和指导。凭借他们在创建 Remotion 项目方面的丰富经验，他们一定会提供很大帮助。
🌐 Our Remotion Experts are available for technical advice and guidance. With their extensive experience in creating Remotion projects, they will surely be of great help.
你也可以在这里请求与 Remotion 创始人的咨询会。
这是通过视频通话获得 Remotion 团队支持的唯一方式。
🌐 You can also request a consultation session with Remotion's creator here.
This is the only way to receive support via video call fom the Remotion team.
当我们无能为力时
🌐 When we can't help
如果出现以下情况，我们不提供支持：
🌐 We don't provide support if:
- 上述指南未被遵循
- 在自己先解决问题上付出的努力很少
- 你的问题缺乏复现或信息
- 问题的原因是由于 React 或 JavaScript 技能不足
- 我们的行为准则被违反
Remotion 面向开发者，因此期望具备基本的 React 和网页开发技能。
你还应注意这些技术的局限性，因为我们无法帮助你克服它们。
🌐 Remotion is targeted towards developers and therefore basic skills in React and web development are expected.
You should also be mindful of the limitations of those technologies as we cannot help you overcome them.
另请参阅
🌐 See also